North Surrey FC is committed to providing a positive and organized soccer experience. Our refund policy is designed to be fair to our members while allowing the club to meet its financial commitments for league fees, facility rentals, equipment, and coaching staff.

1. Season Registration Fees (Fall & Spring Teams)

• Team registration fees are non-refundable after the team’s first official game or practice of the season, whichever occurs first.

• Withdrawal requests made before the first official team activity will be considered for a partial refund, less a non-refundable administrative fee.

2. Camp Fees (e.g., Spring Break, Summer Camps)

• To receive a refund for a camp, a written request must be submitted via email at least five (5) full days prior to the camp’s scheduled start date.

• No refunds will be issued for requests received after this 5-day deadline or after the camp has begun.

3. Academy Training Fees

• Refunds for academy training programs are available and will be pro-rated based on the date the written refund request is received.

• The refund amount will be calculated based on the number of training sessions remaining in the program from the date of the request.

4. Special Circumstances (Exceptions)

The club will consider refund requests outside of the above policies only under the following two conditions:

• Medical Exemption: A pro-rated refund may be granted if a player is unable to continue participating due to a season-ending injury or medical condition. A signed doctor’s note must be provided.

• Family Relocation: A pro-rated refund may be granted if a player’s family relocates more than 50 kilometers away from Surrey during the season. Proof of the new address (e.g., a utility bill, rental agreement) must be provided.

Important Notes:

• All approved refunds are subject to a $50.00 non-refundable administrative fee to cover processing and registration costs.

• To request a refund, please submit your request in writing via email to info@northsurreyfc.com, including the player’s full name, team/program, and the reason for the request with any required documentation attached.